Broadbent, M.: ¬The phenomenon of knowledge management : what does it mean to the information profession? (1998)
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- Abstract
- Knowledge management is rapidly developing as a specific and planned management practice to capture and reuse organizational knowledge. This can sound familiar to librarians who may think it is something they already know about. Suggests however the situation is much more complex than the combination of some familiar terms might at first indicate. Defines knowledge management as a form of expertise centred management which attempts to draw out people's tacit knowledge, making it accessible for specific purposes in order to improve the performance of organizations. The phenomenon of knowledge management is expored in some detail from the perspective of a management academic with a professional library background, considering the implications for library and information professionals, and drawing on examples from actual practice at Hoffman LaRoche and Honda
