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Bunge, C.A.: Potential and reality at the reference desk : reflections on a "return on the field" (1986)
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- Reference and information services: a reader for today
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Bunge, C.A.: Planning, goals, and objectives for the reference department (1984)
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Bunge, C.A.; Murfin, M.E.: Reference questions : data from the field (1987)
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