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Butkovich, N.J.; Browning, M.M.; Taylor, K.L.: ¬The Reference Expert : a coputerized database utilizing INMAGIC and a WORM drive (1991) 0.01
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Abstract

The Reference Expert is a computerised file containing reference problem questions and answers that can be used by staff on the reference desk. The data base was installed by the Reference Division of Texas A&M University's Sterling C. Evans Library to act as a collective memory for reference staff to find answers to infrequently asked difficult questions. The Reference Expert was built using INMAGIC version 7.1 free text indexing software and employs a worm disc for storage. Describes the file structure of records in the system, staff response, and problems encountered