Petrelli, D.; Lanfranchi, V.; Ciravegna, F.; Begdev, R.; Chapman, S.: Highly focused document retrieval in aerospace engineering : user interaction design and evaluation (2011)
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- Abstract
- Purpose - This paper seeks to describe the preliminary studies (on both users and data), the design and evaluation of the K-Search system for searching legacy documents in aerospace engineering. Real-world reports of jet engine maintenance challenge the current indexing practice, while real users' tasks require retrieving the information in the proper context. K-Search is currently in use in Rolls-Royce plc and has evolved to include other tools for knowledge capture and management. Design/methodology/approach - Semantic Web techniques have been used to automatically extract information from the reports while maintaining the original context, allowing a more focused retrieval than with more traditional techniques. The paper combines semantic search with classical information retrieval to increase search effectiveness. An innovative user interface has been designed to take advantage of this hybrid search technique. The interface is designed to allow a flexible and personal approach to searching legacy data. Findings - The user evaluation showed that the system is effective and well received by users. It also shows that different people look at the same data in different ways and make different use of the same system depending on their individual needs, influenced by their job profile and personal attitude. Research limitations/implications - This study focuses on a specific case of an enterprise working in aerospace engineering. Although the findings are likely to be shared with other engineering domains (e.g. mechanical, electronic), the study does not expand the evaluation to different settings. Originality/value - The study shows how real context of use can provide new and unexpected challenges to researchers and how effective solutions can then be adopted and used in organizations.
- Type
- a
Hagedorn, K.; Chapman, S.; Newman, D.: Enhancing search and browse using automated clustering of subject metadata (2007)
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- Abstract
- The Web puzzle of online information resources often hinders end-users from effective and efficient access to these resources. Clustering resources into appropriate subject-based groupings may help alleviate these difficulties, but will it work with heterogeneous material? The University of Michigan and the University of California Irvine joined forces to test automatically enhancing metadata records using the Topic Modeling algorithm on the varied OAIster corpus. We created labels for the resulting clusters of metadata records, matched the clusters to an in-house classification system, and developed a prototype that would showcase methods for search and retrieval using the enhanced records. Results indicated that while the algorithm was somewhat time-intensive to run and using a local classification scheme had its drawbacks, precise clustering of records was achieved and the prototype interface proved that faceted classification could be powerful in helping end-users find resources.
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