Search (4 results, page 1 of 1)

  • × author_ss:"Choo, C.W."
  • × year_i:[2000 TO 2010}
  1. Choo, C.W.; Detlor, B.; Turnbull, D.: Information seeking on the Web : an integrated model of browsing and searching (2000) 0.00 
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    Abstract
    This paper presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work. 34 users from 7 companies took part in the study. Participants were mainly IT-specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company; a major bank, and a consulting firm. Participants answered a detailed questionnaire and were interviewed individually in order to understand their information needs and information seeking preferences. A custom-developed WebTracker software application was installed on each of their work place PCs, and participants' Web-use activities were then recorded continuously during two-week periods
  2. Choo, C.W.; Bergeron, P.; Detlor, B.; Heaton, L.: Information culture and information use : an exploratory study of three organizations (2008) 0.00 
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    Abstract
    This research explores the link between information culture and information use in three organizations. We ask if there is a way to systematically identify information behaviors and values that can characterize the information culture of an organization, and whether this culture has an effect on information use outcomes. The primary method of data collection was a questionnaire survey that was applied to a national law firm, a public health agency, and an engineering company. Over 650 persons in the three organizations answered the survey. Data analysis suggests that the questionnaire instrument was able to elicit information behaviors and values that denote an organization's information culture. Moreover, the information behaviors and values of each organization were able to explain 30-50% of the variance in information use outcomes. We conclude that it is possible to identify behaviors and values that describe an organization's information culture, and that the sets of identified behaviors and values can account for significant proportions of the variance in information use outcomes.
    Type
    a
  3. Choo, C.W.: Perspectives on managing knowledge in organizations (2003) 0.00 
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    Abstract
    This paper compares two influential attempts at presenting a comprehensive framework of knowledge management. For each perspective the author examines theoretical foundations, highlights conceptual elements and themes, and discusses the role of information and information management. Ikujiro Nonaka and Hirotaka Takeuchi analyze the dynamics of knowledge creation, particularly the importance of tacit knowledge and its conversion into explicit knowledge. Thomas H. Davenport and Lawrence Prusak focus on the design of organizational processes that enable knowledge generation, codification, and transfer. It is suggested that, to a degree, the concepts and practices of each model reflect the national cultures of their authors - Japan and the United States.
    Type
    a
  4. Maclntosh-Murray, A.; Choo, C.W.: Information behavior in the context of improving patient safety (2005) 0.00 
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    Abstract
    Although it is assumed that information about patient safety and adverse events will be used for improvement and organizational learning, we know little about how this actually happens in patient care settings. This study examines how organizational and professional practices and beliefs related to patient safety influence (1) how health care providers and managers make sense of patient safety risks and adverse events, and (2) the flow and use of information for making improvements. The research is based an an ethnographic case study of a medical unit in a large tertiary care hospital in Canada. The study found that front-line staff are task driven, coping with heavy workloads that limit their attention to and recognition of potential information needs and knowledge gaps. However, a surrogate in an informationrelated role-an "information/change agent"-may intervene successfully with staff and engage in preventive maintenance and repair of routines. The article discusses four key functions of the information/change agent (i.e., boundary spanner, information seeker, knowledge translator, and change champion) in the context of situated practice and learning. All four functions are important for facilitating changes to practice, routines, and the work environment to improve patient safety.
    Type
    a

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