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  • × author_ss:"Clough, P."
  1. Wakeling, S.; Clough, P.; Connaway, L.S.; Sen, B.; Tomás, D.: Users and uses of a global union catalog : a mixed-methods study of WorldCat.org (2017) 0.00
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    Abstract
    This paper presents the first large-scale investigation of the users and uses of WorldCat.org, the world's largest bibliographic database and global union catalog. Using a mixed-methods approach involving focus group interviews with 120 participants, an online survey with 2,918 responses, and an analysis of transaction logs of approximately 15 million sessions from WorldCat.org, the study provides a new understanding of the context for global union catalog use. We find that WorldCat.org is accessed by a diverse population, with the three primary user groups being librarians, students, and academics. Use of the system is found to fall within three broad types of work-task (professional, academic, and leisure), and we also present an emergent taxonomy of search tasks that encompass known-item, unknown-item, and institutional information searches. Our results support the notion that union catalogs are primarily used for known-item searches, although the volume of traffic to WorldCat.org means that unknown-item searches nonetheless represent an estimated 250,000 sessions per month. Search engine referrals account for almost half of all traffic, but although WorldCat.org effectively connects users referred from institutional library catalogs to other libraries holding a sought item, users arriving from a search engine are less likely to connect to a library.
  2. Peters, C.; Braschler, M.; Clough, P.: Multilingual information retrieval : from research to practice (2012) 0.00
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    Abstract
    We are living in a multilingual world and the diversity in languages which are used to interact with information access systems has generated a wide variety of challenges to be addressed by computer and information scientists. The growing amount of non-English information accessible globally and the increased worldwide exposure of enterprises also necessitates the adaptation of Information Retrieval (IR) methods to new, multilingual settings.Peters, Braschler and Clough present a comprehensive description of the technologies involved in designing and developing systems for Multilingual Information Retrieval (MLIR). They provide readers with broad coverage of the various issues involved in creating systems to make accessible digitally stored materials regardless of the language(s) they are written in. Details on Cross-Language Information Retrieval (CLIR) are also covered that help readers to understand how to develop retrieval systems that cross language boundaries. Their work is divided into six chapters and accompanies the reader step-by-step through the various stages involved in building, using and evaluating MLIR systems. The book concludes with some examples of recent applications that utilise MLIR technologies. Some of the techniques described have recently started to appear in commercial search systems, while others have the potential to be part of future incarnations.The book is intended for graduate students, scholars, and practitioners with a basic understanding of classical text retrieval methods. It offers guidelines and information on all aspects that need to be taken into consideration when building MLIR systems, while avoiding too many 'hands-on details' that could rapidly become obsolete. Thus it bridges the gap between the material covered by most of the classical IR textbooks and the novel requirements related to the acquisition and dissemination of information in whatever language it is stored.