Cole, C.; Kennedy, L.; Carter, S.: ¬The optimization of online searches through the labelling of a dynamic, situation-dependent information need : the reference interview and online searching for undergraduates doing a social-science assignment (1996)
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- Abstract
- Proposes a reference interview strategy that will allow the reference librarian to: efficiently assess the information need of undergraduates undertaking a social science assignment, label the information need, and assign the most appropriate online search strategy to satisfy this need
- Source
- Information processing and management. 32(1996) no.6, S.709-717
Kennedy, L.; Cole, C.; Carter, S.: Connecting online search strategies and information needs : a user-centered, focus-labeling approach (1997)
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- Abstract
- When assisting undergraduate students in accessing materials, academic librarians must balance the task of conducting reference interviews with instructing students on how to use databases (OPACs, CD-ROM and online databases). Presents a method for connecting these tasks via the construction of a search strategy which is wholly dependent on the user's information needs. Using this method, the librarian assesses and explicitly labels the student's information need (using a diagnostoc tool based on Kuhlthau's and Taylor's concept of 'focus'), then assigns the most appropriate online search strategy for the satisfaction of this need