Becker, U.; Daniel, F.; Schmid, C.; Toma, J.; Kähler, U.; Hommes, K.P.: ¬Die ÖB geht ans Internet : aktuelle Probleme (1998)
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- Abstract
- Umfaßt die einzelnen Beiträge: TOMA, J.: Soft- und Hardware beim Aufbau eines Internet-Netzwerkes am Beispiel der StadtBibliothek Köln; DANIEL, F.: Benutzung: Angebote, Anmeldverfahren; Nutzungsregeln; Terminalaufstellung, Nutzerhilfen und -schulung, Personalschulung; SCHMID, C.: Webserver: Selbstdarstellung und Serviceangebote per WWW; HOMMES, K.P.: 'Öffentliche Bibliotheken ans Netz!': Eine Initiative aus Nordrhein-Westfalen als Vorbild für andere Bundesländer
- Source
- Weiter auf dem Weg zur virtuellen Bibliothek! Kundenservice zwischen Quantität und Qualität. 3. INETBIB-Tagung vom 4.-6. März 1998 in Köln. 2., erw. Aufl. Hrsg.: B. Jedwabski u. J. Nowak