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Davies, J.; Fensel, D.; Harmelen, F. van: Conclusions: ontology-driven knowledge management : towards the Semantic Web? (2004)
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- Abstract
- The global economy is rapidly becoming more and more knowledge intensive. Knowledge is now widely recognized as the fourth production factor, on an equal footing with the traditional production factors of labour, capital and materials. Managing knowledge is as important as the traditional management of labour, capital and materials. In this book, we have shown how Semantic Web technology can make an important contribution to knowledge management.
- Source
- Towards the semantic Web: ontology-driven knowledge management. Eds.: J. Davies, u.a
- Theme
- Semantic Web
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Fensel, D.; Staab, S.; Studer, R.; Harmelen, F. van; Davies, J.: ¬A future perspective : exploiting peer-to-peer and the Semantic Web for knowledge management (2004)
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- Source
- Towards the semantic Web: ontology-driven knowledge management. Eds.: J. Davies, u.a
- Theme
- Semantic Web
-
Davies, J.; Weeks, R.; Krohn, U.: QuizRDF: search technology for the Semantic Web (2004)
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- Abstract
- Important information is often scattered across Web and/or intranet resources. Traditional search engines return ranked retrieval lists that offer little or no information on the semantic relationships among documents. Knowledge workers spend a substantial amount of their time browsing and reading to find out how documents are related to one another and where each falls into the overall structure of the problem domain. Yet only when knowledge workers begin to locate the similarities and differences among pieces of information do they move into an essential part of their work: building relationships to create new knowledge. Information retrieval traditionally focuses on the relationship between a given query (or user profile) and the information store. On the other hand, exploitation of interrelationships between selected pieces of information (which can be facilitated by the use of ontologies) can put otherwise isolated information into a meaningful context. The implicit structures so revealed help users use and manage information more efficiently. Knowledge management tools are needed that integrate the resources dispersed across Web resources into a coherent corpus of interrelated information. Previous research in information integration has largely focused on integrating heterogeneous databases and knowledge bases, which represent information in a highly structured way, often by means of formal languages. In contrast, the Web consists to a large extent of unstructured or semi-structured natural language texts. As we have seen, ontologies offer an alternative way to cope with heterogeneous representations of Web resources. The domain model implicit in an ontology can be taken as a unifying structure for giving information a common representation and semantics. Once such a unifying structure exists, it can be exploited to improve browsing and retrieval performance in information access tools. QuizRDF is an example of such a tool.
- Source
- Towards the semantic Web: ontology-driven knowledge management. Eds.: J. Davies, u.a
- Theme
- Semantic Web
-
Davies, J.; Weeks, R.; Krohn, U.: QuizRDF: search technology for the Semantic Web (2004)
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- Abstract
- An information-seeking system is described which combines traditional keyword querying of WWW resources with the ability to browse and query against RDF annotations of those resources. RDF(S) and RDF are used to specify and populate an ontology and the resultant RDF annotations are then indexed along with the full text of the annotated resources. The resultant index allows both keyword querying against the full text of the document and the literal values occurring in the RDF annotations, along with the ability to browse and query the ontology. We motivate our approach as a key enabler for fully exploiting the Semantic Web in the area of knowledge management and argue that the ability to combine searching and browsing behaviours more fully supports a typical information-seeking task. The approach is characterised as "low threshold, high ceiling" in the sense that where RDF annotations exist they are exploited for an improved information-seeking experience but where they do not yet exist, a search capability is still available.
- Theme
- Semantic Web
-
Davies, J.; Weeks, R.: QuizRDF: search technology for the Semantic Web (2004)
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- Abstract
- An information-seeking system is described which combines traditional keyword querying of WWW resources with the ability to browse and query against RD annotations of those resources. RDF(S) and RDF are used to specify and populate an ontology and the resultant RDF annotations are then indexed along with the full text of the annotated resources. The resultant index allows both keyword querying against the full text of the document and the literal values occurring in the RDF annotations, along with the ability to browse and query the ontology. We motivate our approach as a key enabler for fully exploiting the Semantic Web in the area of knowledge management and argue that the ability to combine searching and browsing behaviours more fully supports a typical information-seeking task. The approach is characterised as "low threshold, high ceiling" in the sense that where RDF annotations exist they are exploited for an improved information-seeking experience but where they do not yet exist, a search capability is still available.
- Content
- Vgl.: http://www.computer.org/portal/web/csdl/proceedings/h#4.
- Theme
- Semantic Web
-
Davies, J.; Duke, A.; Stonkus, A.: OntoShare: evolving ontologies in a knowledge sharing system (2004)
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- Abstract
- We saw in the introduction how the Semantic Web makes possible a new generation of knowledge management tools. We now turn our attention more specifically to Semantic Web based support for virtual communities of practice. The notion of communities of practice has attracted much attention in the field of knowledge management. Communities of practice are groups within (or sometimes across) organizations who share a common set of information needs or problems. They are typically not a formal organizational unit but an informal network, each sharing in part a common agenda and shared interests or issues. In one example it was found that a lot of knowledge sharing among copier engineers took place through informal exchanges, often around a water cooler. As well as local, geographically based communities, trends towards flexible working and globalisation have led to interest in supporting dispersed communities using Internet technology. The challenge for organizations is to support such communities and make them effective. Provided with an ontology meeting the needs of a particular community of practice, knowledge management tools can arrange knowledge assets into the predefined conceptual classes of the ontology, allowing more natural and intuitive access to knowledge. Knowledge management tools must give users the ability to organize information into a controllable asset. Building an intranet-based store of information is not sufficient for knowledge management; the relationships within the stored information are vital. These relationships cover such diverse issues as relative importance, context, sequence, significance, causality and association. The potential for knowledge management tools is vast; not only can they make better use of the raw information already available, but they can sift, abstract and help to share new information, and present it to users in new and compelling ways.
- Source
- Towards the semantic Web: ontology-driven knowledge management. Eds.: J. Davies, u.a
- Theme
- Semantic Web