Dawson, A.; Peña McCook, K. de la: Trends affecting the roles of reference librarians (1996)
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- Abstract
- Reviews societal and general library trends in relation to roles of reference staff in libraries. Describes 4 trends that characterize the substance of future directions of front line reference librarians: contextual perceptions; technological competence; a human dimension; and creativity and innovation. Front line reference librarians must be astute environmental scanners, technological wizards, sensitive, proactive, advocates of diverse library users, and creative innovators of information delivery systems
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