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Dervin, B.; Harlock, S.; Atwood, R.; Garzona, C.: ¬The human side of information : an exploration in a health communication context (1980)
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Dervin, B.: Chaos, order, and sense-making : a proposed theory for information design (1995)
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- Footnote
- Submitted as chapter for: 'Information design. Ed.: R. Jacobson. MIT Press 1996 (expected)'