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  • × author_ss:"Dette, K."
  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[2000 TO 2010}
  1. Dette, K.: Vom Voice-Call-Center zum Multimedia-Contact-Center (2001) 0.00 
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    Source
    nfd Information - Wissenschaft und Praxis. 52(2001) H.3, S.179-180