Force, R.: Planning online reference services for the 90s (1994)
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- Abstract
- Planning online reference services has become more complex because of the number of alternatives that have become available. The librarian can choose from local tape loads, CD-ROM, gateways, or tradtional online access for variable or fixed fees. Getting an optimal mix to match local needs has become a complex planning issue. discusses the planning challenges for the 90s, including cost consideration, locating online information, building the local telecommunications and computing infrastructure, and ensuring access for all
