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Foster, A.; Ford, N.: Serendipity and information seeking : an empirical study (2003)
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- Journal of documentation. 59(2003) no.3, S.321-340
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Mansourian, Y.; Ford, N.: Web searchers' attributions of success and failure: an empirical study (2007)
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- Journal of documentation. 63(2007) no.5, S.659-679
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Mansourian, Y.; Ford, N.: Search persistence and failure on the web : a "bounded rationality" and "satisficing" analysis (2007)
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- Journal of documentation. 63(2007) no.5, S.680-701