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  • × author_ss:"Ford, N."
  1. Ford, N.: ¬The growth of understanding in information science : towards a developmental model (1999) 0.01
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    Date
    17. 1.2000 13:16:22
  2. Ford, N.: Introduction to information behaviour (2015) 0.01
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    Date
    22. 1.2017 16:45:48
  3. Ford, N.: Creativity and convergence in information science research : the roles of objectivity and subjectivity, constraint, and control (2004) 0.01
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    Abstract
    Objectivity, in the form of the application of external scrutiny according to standards agreed within a research community, is an essential characteristic of information science research whether pursued from positivist, interpretative, or action research perspectives. Subjectivity may represent both a legitimate focus of research (e.g., people's perceptions and attitudes) and a legitimate component of methodology (e.g., enabling researchers to enter, experience, and share the perceived worlds of their subjects). However, subjectivity that both (a) is not open to external scrutiny and (b) gives rise to contingent dependencies is problematic for research. The issue of problematic types of subjectivity is considered, and the contributions to the debate concerning possible solutions of two key thinkers - the cybernetician Gordon Pask and the methodological philosopher Brenda Dervin - are discussed. The need identified by Dervin for researchers to be able to escape (expose and test) their own assumptions is explored in terms of a dynamic interplay between relatively subjective and objective forces, each requiring the liberating and constraining energies of the other. The extent to which meta-methodological awareness - a prerequisite for any such escape - can be fostered, for example, by the quality of research environments, is explored along with implications for those responsible for managing and funding research.
  4. Gorrell, G.; Eaglestone, B.; Ford, N.; Holdridge, P.; Madden, A.: Towards "metacognitively aware" IR systems : an initial user study (2009) 0.01
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    Abstract
    Purpose - The purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data collection instrument based on the taxonomy; and the results of testing the instrument on a sample of university students and staff. Design/methodology/approach - The taxonomy is based on a review of the literature, and is extended to cover web searching. This forms the basis for the design of the data collection instrument, which is tested with 405 students and staff of Sheffield University. Findings - Subjects regard the range of metacognitive skills focused on as broadly similar. However, a number of significant differences in reported metacognition usage relating to age, gender and discipline. Practical implications - These findings contribute to the long-term aims of the research which are to: develop a model of the actual and potential role of metacognition in web searching, and identify strategic "metacognitive interventions" that can be built into an intelligent information retrieval system, driven by the model, capable of enhancing retrieval effectiveness by compensating for metacognitive weaknesses on the part of the searcher. Originality/value - The value of the paper lies in: the consideration of metacognition in the context of web searching, the presentation of an extensible taxonomy of metacognitive skills, development and testing of a prototype metacognitive inventory, finding of significant differences in reported metacognition usage according to age, gender and discipline, and reflection of the implications of the results for future research into web searching.
  5. Ford, N.; Eaglestone, B.; Madden, A.; Whittle, M.: Web searching by the "general public" : an individual differences perspective (2009) 0.01
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    Abstract
    Purpose - The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public. Design/methodology/approach - In total, 91 members of the general public performed 195 controlled searches. Search activity and ratings of search difficulty and success were recorded and statistically analysed. The study was exploratory, and sought to establish whether there is a prima facie case for further systematic investigation of the selection and combination of variables studied here. Findings - Results revealed a number of interactions between individual differences, the use of different search strategies, and levels of perceived search difficulty and success. The findings also suggest that the open and closed nature of searches may affect these interactions. A conceptual model of these relationships is presented. Practical implications - Better understanding of factors affecting searching may help one to develop more effective search support, whether in the form of personalised search interfaces and mechanisms, adaptive systems, training or help systems. However, the findings reveal a complexity and variability suggesting that there is little immediate prospect of developing any simple model capable of driving such systems. Originality/value - There are several areas of this research that make it unique: the study's focus on a sample of the general public; its use of search logs linked to personal data; its development of a novel search strategy classifier; its temporal modelling of how searches are transformed over time; and its illumination of four different types of experienced searcher, linked to different search behaviours and outcomes.
  6. Li, X.; Cox, A.; Ford, N.; Creaser, C.; Fry, J.; Willett, P.: Knowledge construction by users : a content analysis framework and a knowledge construction process model for virtual product user communities (2017) 0.01
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    Abstract
    Purpose The purpose of this paper is to develop a content analysis framework and from that derive a process model of knowledge construction in the context of virtual product user communities, organization sponsored online forums where product users collaboratively construct knowledge to solve their technical problems. Design/methodology/approach The study is based on a deductive and qualitative content analysis of discussion threads about solving technical problems selected from a series of virtual product user communities. Data are complemented with thematic analysis of interviews with forum members. Findings The research develops a content analysis framework for knowledge construction. It is based on a combination of existing codes derived from frameworks developed for computer-supported collaborative learning and new categories identified from the data. Analysis using this framework allows the authors to propose a knowledge construction process model showing how these elements are organized around a typical "trial and error" knowledge construction strategy. Practical implications The research makes suggestions about organizations' management of knowledge activities in virtual product user communities, including moderators' roles in facilitation. Originality/value The paper outlines a new framework for analysing knowledge activities where there is a low level of critical thinking and a model of knowledge construction by trial and error. The new framework and model can be applied in other similar contexts.
  7. Ford, N.: "Conversational" information systems : Extending educational informatics support for the web-based learner (2005) 0.01
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    Abstract
    Purpose - The purpose of this paper is to review recent developments in educational informatics relating to the provision by information systems of pedagogical support to web-based learners, and to propose further investigation of the feasibility and potential value of web-based "conversational" information systems to complement adaptive hypermedia and information retrieval systems. Design/methodology/approach - The potential of Pask's conversation theory is considered as a potentially useful framework for the development of information systems capable of providing pedagogical support for web-based learners, complementary to that provided by existing computer-assisted learning and adaptive hypermedia systems. The potential role and application of entailment meshes are reviewed in relation to other forms of knowledge representation including classifications, semantic networks, ontologies and representations based on knowledge space theory. Findings - Concludes that conversation theory could be a useful framework to support the development of web-based "conversational" information that would complement aspects of computer-assisted learning, adaptive hypermedia and information retrieval systems. The entailment mesh knowledge representation associated with conversation theory provides the potential for providing particularly rich pedagogical support by virtue of its properties of cyclicity, consistency and connectivity, designed to support deep and enduring levels of understanding. Research limitations/implications - Although based on a considerable body of theoretical and empirical work relating to conversation theory, the paper remains speculative in that the gap is still great between, on the one hand, what has so far been achieved and, on the other, the practical realisation of its potential to enhance web-based learning. Much work remains to be done in terms of exploring the extent to which procedures developed and benefits found in relatively small-scale experimental contexts can effectively be scaled to yield enhanced support for "real world" learning-related information behaviour. Originality/value - The ideas of Pask, discussed in this paper, are capable of guiding the structuring of information according to parameters designed to facilitate deep and enduring understanding via interactive "conversational" engagement between the conceptual structures of information source authors and learners. If one can scale Pask's work to "real world" learning-related information behaviour, one can increase the range of web-based information systems and services capable of providing pedagogical support to web-based learners.
  8. Ford, N.; Mansourian, Y.: ¬The invisible web : an empirical study of "cognitive invisibility" (2006) 0.01
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    Abstract
    Purpose - The purpose of this paper is to report an empirical investigation into conceptions of the "invisible web". Design/methodology/approach - This was an exploratory qualitative study based on in-depth semi-structured interviews with 15 members of academic staff from three biology-related departments at the University of Sheffield. Concepts emerged from an inductive analysis of the interview data to form a tentative model. Findings - A distinction is drawn between technical objective conceptions of the "invisible web" that commonly appear in the literature, and a cognitive subjective conception based on searchers' perceptions of search failure, and a tentative model of "cognitive invisibility" is presented. The relationship between objective and subjective conceptions, and implications for training, are discussed. Research limitations/implications - The research was qualitative and exploratory, designed to elicit sensitising concepts and to "map the territory". It thus aims to provide a tentative model that could form the basis for more systematic study. Such research could investigate the validity of the categories in different and/or larger samples, seek further to illuminate, challenge, extend or refute the model, and address issues of generalisability. Practical implications - The paper presents a conceptual model that is intended to be a useful reference point for researchers wishing to investigate user-based aspects of search failure and the invisible web. It may also be useful to trainers and those interested in developing information literacy, in that it differentiates technical objective and cognitive subjective conceptions of "invisibility, and discusses the implications for helping searchers develop more effective searching capabilities. Originality/value - The paper offers an alternative cognitive subjective view of "web invisibility" to that more commonly presented in the literature. It contributes to a still small body of empirical research into user-based aspects of the invisible web.
  9. Eaglestone, B.; Ford, N.; Brown, G.J.; Moore, A.: Information systems and creativity : an empirical study (2007) 0.01
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    Abstract
    Purpose - The purpose of this paper is to report research that sought to understand the requirements of information systems designed to support people engaged in creative intellectual activity. The research aimed to provide empirical evidence based on a case study of a particular arena of creativity, namely electro-acoustic music composition. However, it also sought to identify issues that may apply more widely to other arenas of human creativity. Design/methodology/approach - The research was based on a related series of three in-depth studies of electro-acoustic music composers at work. These studies entailed the collection of qualitative data from interviews, observations and "think aloud" protocols. These data were analysed inductively to reveal concepts and relationships that formed the basis for a model of interactions between the composers and the information systems with which they were working. Findings - The paper presents a model of relationships between information system features and use, and the resulting effects in terms of the extent to which creativity was perceived by the composers to have been facilitated and inhibited. In particular, a number of tensions were identified which suggest that conventional "best practice" in the design of data-intensive information systems may be fundamentally at odds with the requirements of such systems to support important aspects of creativity. Research limitations/implications - The limitations associated with in-depth qualitative research based on small samples is acknowledged, relating in particular to its lack of ability to generalise on the basis of statistical probability. However, such an approach arguably offers the complementary strength of being particularly suited to exploratory research aimed essentially at charting new territory and identifying rich and possibly unanticipated constructs rather than testing hypotheses based on existing theory. The resultant findings, however, must remain tentative and provisional pending further systematic investigation designed to establish the extent to which they are generalisable. Practical implications - As well as identifying limitations in conventional approaches to designing data-intensive information systems, an alternative architecture is proposed which seeks better to map onto the requirements of creativity support. It is hoped that both the criticisms of conventional approaches and the proposed novel architecture may be of practical use to those engaged in the design of data-intensive creativity support systems. Originality/value - The research reported here offers a novel perspective on the design of information systems in that it identifies a tension between conventional "best practice" in system design and the requirements of important aspects of creativity support. It has the advantage of being based on the in-depth observation of real composers in action over protracted periods of time. It also proposes a novel system architecture which seeks to avoid reduce such tensions.
  10. Mansourian, Y.; Ford, N.: Web searchers' attributions of success and failure: an empirical study (2007) 0.01
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    Abstract
    Purpose - This paper reports the findings of a study designed to explore web searchers' perceptions of the causes of their search failure and success. In particular, it seeks to discover the extent to which the constructs locus of control and attribution theory might provide useful frameworks for understanding searchers' perceptions. Design/methodology/approach - A combination of inductive and deductive approaches were employed. Perceptions of failed and successful searches were derived from the inductive analysis of using open-ended qualitative interviews with a sample of 37 biologists at the University of Sheffield. These perceptions were classified into "internal" and "external" attributions, and the relationships between these categories and "successful" and "failed" searches were analysed deductively to test the extent to which they might be explainable using locus of control and attribution theory interpretive frameworks. Findings - All searchers were readily able to recall "successful" and "unsuccessful" searches. In a large majority of cases (82.4 per cent), they clearly attributed each search to either internal (e.g. ability or effort) or external (e.g. luck or information not being available) factors. The pattern of such relationships was analysed, and mapped onto those that would be predicted by locus of control and attribution theory. The authors conclude that the potential of these theoretical frameworks to illuminate one's understanding of web searching, and associated training, merits further systematic study. Research limitations/implications - The findings are based on a relatively small sample of academic and research staff in a particular subject area. Importantly, also, the study can at best provide a prima facie case for further systematic study since, although the patterns of attribution behaviour accord with those predictable by locus of control and attribution theory, data relating to the predictive elements of these theories (e.g. levels of confidence and achievement) were not available. This issue is discussed, and recommendations made for further work. Originality/value - The findings provide some empirical support for the notion that locus of control and attribution theory might - subject to the limitations noted above - be potentially useful theoretical frameworks for helping us better understand web-based information seeking. If so, they could have implications particularly for better understanding of searchers' motivations, and for the design and development of more effective search training programmes.
  11. Mansourian, Y.; Ford, N.: Search persistence and failure on the web : a "bounded rationality" and "satisficing" analysis (2007) 0.01
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    Abstract
    Purpose - This paper aims to examine our current knowledge of how searchers perceive and react to the possibility of missing potentially important information whilst searching the web is limited. The study reported here seeks to investigate such perceptions and reactions, and to explore the extent to which Simon's "bounded rationality" theory is useful in illuminating these issues. Design/methodology/approach - Totally 37 academic staff, research staff and research students in three university departments were interviewed about their web searching. The open-ended, semi-structured interviews were inductively analysed. Emergence of the concept of "good enough" searching prompted a further analysis to explore the extent to which the data could be interpreted in terms of Simon's concepts of "bounded rationality" and "satisficing". Findings - The results indicate that the risk of missing potentially important information was a matter of concern to the interviewees. Their estimations of the likely extent and importance of missed information affected decisions by individuals as to when to stop searching - decisions based on very different criteria, which map well onto Simon's concepts. On the basis of the interview data, the authors propose tentative categorizations of perceptions of the risk of missing information including "inconsequential" "tolerable" "damaging" and "disastrous" and search strategies including "perfunctory" "minimalist" "nervous" and "extensive". It is concluded that there is at least a prima facie case for bounded rationality and satisficing being considered as potentially useful concepts in our quest better to understand aspects of human information behaviour. Research limitations/implications - Although the findings are based on a relatively small sample and an exploratory qualitative analysis, it is argued that the study raises a number of interesting questions, and has implications for both the development of theory and practice in the areas of web searching and information literacy. Originality/value - The paper focuses on an aspect of web searching which has not to date been well explored. Whilst research has done much to illuminate searchers' perceptions of what they find on the web, we know relatively little of their perceptions of, and reactions to information that they fail to find. The study reported here provides some tentative models, based on empirical evidence, of these phenomena.
  12. Madden, A.D.; Webber, S.; Ford, N.; Crowder, M.: ¬The relationship between students' subject preferences and their information behaviour (2018) 0.01
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    Abstract
    Purpose The purpose of this paper is to investigate the relationship between preferred choice of school subject and student information behaviour (IB). Design/methodology/approach Mixed methods were employed. In all, 152 students, teachers and librarians participated in interviews or focus groups. In total, 1,375 students, key stage 3 (11-14 years) to postgraduate, responded to a questionnaire. The research population was drawn from eight schools, two further education colleges and three universities. Insights from the literature review and the qualitative research phase led to a hypothesis which was investigated using the questionnaire: that students studying hard subjects are less likely to engage in deep IB than students studying soft subjects. Findings Results support the hypothesis that preferences for subjects at school affect choice of university degree. The hypothesis that a preference for hard or soft subjects affects IB is supported by results of an analysis in which like or dislike of maths/ICT is correlated with responses to the survey. Interviewees' comments led to the proposal that academic subjects can be classified according to whether a subject helps students to acquire a "tool of the Mind" or to apply such a tool. A model suggesting how IB may differ depending on whether intellectual tools are being acquired or applied is proposed. Practical implications The "inner logic" of certain subjects and their pedagogies appears closely linked to IB. This should be considered when developing teaching programmes. Originality/value The findings offer a new perspective on subject classification and its association with IB, and a new model of the association between IB and tool acquisition or application is proposed, incorporating the perspectives of both teacher and student.
  13. Wood, F.; Ford, N.; Miller, D.; Sobczyk, G.; Duffin, R.: Information skills, searching behaviour and cognitive styles for student-centred learning : a computer-assisted learning approach (1996) 0.01
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    Source
    Journal of information science. 22(1996) no.2, S.79-92