Gillman, P.: Assessing customer requirements (1994)
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- Abstract
- Series of articles dealing with assessing user requirements for information services. Looks at the role of the concepts of aggregation and differentiation in identifying user types
- Source
- TIP applications. (T.1); 8(1994) no.3, S.9-12 (T.2); 8(1994) no.4, S.11-13 (T.3)
