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Gläser, C.: Elektronischer Auskunftsdienst im Echtzeitbetrieb : Chatangebote in anglo-amerikanischen Bibliotheken - Möglichkeiten der Übertragbarkeit auf deutsche Bibliotheken (2002)
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- 72 S
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Gläser, C.: ¬Die Bibliothek als Lernort : neue Servicekonzepte (2008)
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- Source
- Bibliothek: Forschung und Praxis. 32(2008) H.2, S.171-182