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Gluck, M.: Understanding performance in information systems : blending relevance and competence (1995) 0.00

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Source: Journal of the American Society for Information Science. 46(1995) no.6, S.446-460

Gluck, M.: Exploring the relationship between user satisfaction and relevance in information systems (1996) 0.00

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Source: Information processing and management. 32(1996) no.1, S.89-104