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  • × author_ss:"Greyson, D."
  • × year_i:[2010 TO 2020}
  1. Greyson, D.: Information triangulation : a complex and agentic everyday information practice (2018) 0.00
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    Abstract
    In contemporary urban settings, information seekers may face challenges assessing and making use of the large quantity of information to which they have access. Such challenges may be particularly acute when laypeople are considering specialized or technical information pertaining to topics over which knowledge is contested. Within a constructivist grounded theory study of the health information practices of 39 young parents in urban Canada, a complex practice of information triangulation was observed. Triangulation comprised an iterative process of seeking, assessment, and sense-making, and typically resulted in a decision or action. This paper examines the emergent concept of information triangulation in everyday life, using data from the young parent study. Triangulation processes in this study could be classified as one of four types, and functioned as an exercise of agency in the face of structures of expertise and exclusion. Although triangulation has long been described and discussed as a practice among scientific researchers wishing to validate and enrich their data, it has rarely been identified as an everyday practice in information behavior research. Future investigations should consider the use of information triangulation for other types of information, including by other populations and in other areas of contested knowledge.
    Type
    a
  2. Greyson, D.: ¬The social informatics of ignorance (2019) 0.00
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    Abstract
    Social informatics researchers use a variety of techniques to explore the intersections between technology and society. Current interest has turned to making more explicit our commonly tacit knowledge processes that involve people and technology. Knowledge creation, sharing, and management processes are commonly hidden, and this is even more the case regarding ignorance processes such as the denial and obfuscation of knowledge. Understanding the construction, generation, and perpetuation of ignorance can: (i) provide insights into social phenomena that might otherwise seem inexplicable (for instance, persistence of "urban myths"), and (ii) enable development of interventions to either facilitate (as with privacy-sensitive material) or combat (as with malicious disinformation) ignorance. Although several pressing information issues relate to ignorance, agnotology (the study of ignorance) has only recently entered into the information science literature. An agnotologic approach expands the repertoire of methods and approaches in social informatics, better enabling the field to grapple with pressing contemporary issues of mis/dis/lack of information. Using Robert Proctor's typology of constructions of ignorance, this article describes ways that each type may be germane to and within social informatics, highlighting social informatics topics that would benefit from agnotologic exploration, and suggesting theoretical and methodological approaches useful to a social informatics of ignorance.
    Type
    a