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Grogan, D.: Practical reference work (1992) 0.01

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Abstract: This new edition reflects the best of current practice and the findings of recent research. It includes the effects on reference work of OPACs, CD-ROM, expert systems and online databases, also covers recent work on question analysis and information-seeking behaviour

Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987) 0.01

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