Narayanan, N.H.; Hegarty, M.: On designing comprehensible interactive hypermedia manuals (1998)
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- Abstract
- Users' mental representations and cognitive strategies can have a profound influence on how they interact with computer interfaces. However, interface design for hypermedia presentation systems is rarely driven by what is known of users' mental models and strategies. Describes a novel cognitive model of comprehension of multimodal presentations for the specific application of explaining how machines work, and proposes guidelines for hypermedia design derived from this model. Includes a review of literature on comprehension from static multimodal presentations drawn from the fields of cognitive science and computational modelling. Illustrates how cognitive and computational modelling are being used to inform the design of hypermedia presentation systems about machines which includes a framework for empirical validation of the model and evaluation of hypermedia design so that both theory and design can be refined iteratively
