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- author's%3a%22Poetzsch%2c E.%22 2
- authors%3a%22Poetzsch%2c E.%22 2
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Hepworth, M.: ¬A framework for understanding user requirements for an information service : defining the needs of informal carers (2004)
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Hepworth, M.: Knowledge of information behaviour and its relevance to the design of people-centred information products and services (2007)
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