Herget, J.; Reith, H.: Controlling von Information Services : ein einführender Überblick (1995)
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- Abstract
- Informationscontrolling stellt ein Instrument zur Steuerung zur Effizienz und Effektivität der Ressource Information in Organisationen dar. Es dienst vor allem zwei Zwecken: Unterstützung des Managements bei der rationalen Führung von Informations-Services-Stellen sowie Legitimationsnachweis durch das Aufzeigen von realisierten Nutzenpotentialen. Im Informationscontrolling einsetzbare Methodem werden vorgestellt und Bezugsobjekte erarbeitet, die als Grundlage für unternehmenspezifische Controlling-Konzepte dienen können
