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Abstract

Given the paucity of research addressing client preferences for metadata content and display in knowledge access systems, a three-year study involving a sample of Canadian public and academic libraries and their end-users, was undertaken. Gaps between user preferences and the availability and presentation of metadata elements in some current Canadian web-based knowledge access systems were identified. Ideal displays were subsequently prototyped and evaluated. Overall, end-users favoured systems containing brief, concise, and focused metadata elements, restricted to a one-screen, uncluttered display, and enhanced by a variety of hierarchical, associative, and equivalent relationship links.

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