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  • × author_ss:"Hu, P.J.-H."
  • × year_i:[2010 TO 2020}
  1. Lee, Y.-H.; Wei, C.-P.; Hu, P.J.-H.: ¬An ontology-based technique for preserving user preferences in document-category evolutions (2011) 0.00
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    Abstract
    Influxes of new documents over time necessitate reorganization of document categories that a user has created previously. As documents are available in increasing quantities and accelerating frequencies, the manual approach to reorganizing document categories becomes prohibitively tedious and ineffective, thus making a system-oriented approach appealing. Previous research (Larsen & Aone, 1999; Pantel & Lin, 2002) largely has followed the category-discovery approach, which groups documents by using a document-clustering technique to partition a document corpus. This approach does not consider existing categories a user created previously, which in effect reflect his or her document-grouping preference. A handful of studies (Wei, Hu, & Dong, 2002; Wei, Hu, & Lee, 2009) have taken a category-evolution approach to develop lexicon-based techniques for preserving user preference in document-category reorganizations, but have serious limitations. Responding to the significance of document-category reorganizations and addressing the fundamental problems of salient, lexicon-based techniques, we develop an ontology-based category evolution (ONCE), a technique that first enriches a concept hierarchy by incorporating important concept descriptors (jointly referred to as an ontology) and then employs the resulting enriched ontology to support category evolutions at a concept level rather than analyzing and comparing feature vectors at the lexicon level. We empirically evaluate our proposed technique and compare it with two benchmark techniques: CE2 (a lexicon-based category-evolution technique) and hierarchical agglomerative clustering (HAC; a conventional hierarchical document-clustering technique). Overall, our results show that the ONCE technique is more effective than are CE2 and HAC, across all the scenarios studied. Furthermore, the completeness of a concept hierarchy has important impacts on the performance of the proposed technique. Our results have some important implications for further research.
    Type
    a
  2. Hu, P.J.-H.; Hsu, F.-M.; Hu, H.-f.; Chen, H.: Agency satisfaction with electronic record management systems : a large-scale survey (2010) 0.00
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    Abstract
    We investigated agency satisfaction with an electronic record management system (ERMS) that supports the electronic creation, archival, processing, transmittal, and sharing of records (documents) among autonomous government agencies. A factor model, explaining agency satisfaction with ERMS functionalities, offers hypotheses, which we tested empirically with a large-scale survey that involved more than 1,600 government agencies in Taiwan. The data showed a good fit to our model and supported all the hypotheses. Overall, agency satisfaction with ERMS functionalities appears jointly determined by regulatory compliance, job relevance, and satisfaction with support services. Among the determinants we studied, agency satisfaction with support services seems the strongest predictor of agency satisfaction with ERMS functionalities. Regulatory compliance also has important influences on agency satisfaction with ERMS, through its influence on job relevance and satisfaction with support services. Further analyses showed that satisfaction with support services partially mediated the impact of regulatory compliance on satisfaction with ERMS functionalities, and job relevance partially mediated the influence of regulatory compliance on satisfaction with ERMS functionalities. Our findings have important implications for research and practice, which we also discuss.
    Type
    a