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Jamali, H.R.; Shahbaztabar, P.: ¬The effects of internet filtering on users' information-seeking behaviour and emotions (2017)
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- Abstract
- Purpose The purpose of this paper is to investigate the relationship between internet filtering, emotions and information-seeking behaviour. Design/methodology/approach In total, 15 postgraduate students at an Iranian university participated in the study which involved a questionnaire, search tasks with think aloud narratives, and interviews. Findings Internet content filtering results in some changes in the information-seeking behaviour of users. Users who face website blocking use a variety of methods to bypass filtering, mostly by using anti-filter software. Filtering encourages users to use channels such as social networking services to share resources and it increases the use of library material by some of the users. Users who face filtering during their search are more likely to visit more pages of results and click on more hits in the results, unlike users who do not experience filtering who rarely go past the first page. Blocking users' access to content stimulates their curiosity and they become more determined to access the content. In terms of the affective aspect, filtering causes several negative emotions (e.g. anger, disgust, sadness and anxiety) and the main reason for these emotions is not the inability to access information but the feeling of being controlled and not having freedom. Research limitations/implications The study was limited to a small number of postgraduate students in social sciences and not generalisable to all user groups. The implication is that in countries where filtering is used, libraries can play an important role in serving users and reducing users negative emotions, especially if libraries can take advantage of technologies such as social media for their services. Originality/value This is first study to address the effects of internet filtering on information-seeking behaviour and emotions. The study shows that internet filtering causes negative emotions and results in some changes in information-seeking behaviour.
- Date
- 20. 1.2015 18:30:22
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Nicholas, D.; Nicholas, P.; Jamali, H.R.; Watkinson, A.: ¬The information seeking behaviour of the users of digital scholarly journals (2006)
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- Abstract
- The article employs deep log analysis (DLA) techniques, a more sophisticated form of transaction log analysis, to demonstrate what usage data can disclose about information seeking behaviour of virtual scholars - academics, and researchers. DLA works with the raw server log data, not the processed, pre-defined and selective data provided by journal publishers. It can generate types of analysis that are not generally available via proprietary web logging software because the software filters out relevant data and makes unhelpful assumptions about the meaning of the data. DLA also enables usage data to be associated with search/navigational and/or user demographic data, hence the name 'deep'. In this connection the usage of two digital journal libraries, those of EmeraldInsight, and Blackwell Synergy are investigated. The information seeking behaviour of nearly three million users is analyzed in respect to the extent to which they penetrate the site, the number of visits made, as well as the type of items and content they view. The users are broken down by occupation, place of work, type of subscriber ("Big Deal", non-subscriber, etc.), geographical location, type of university (old and new), referrer link used, and number of items viewed in a session.
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Rowlands, I.; Nicholas, D.; Jamali, H.R.; Huntington, P.: What do faculty and students really think about e-books? (2007)
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- Abstract
- Purpose - The purpose of this article is to report on a large-scale survey that was carried out to assess academic users' awareness, perceptions and existing levels of use of e-books. The survey also seeks to find out about the purposes to which electronic books were put, and to obtain an understanding of the most effective library marketing and communication channels. Design/methodology/approach - An e-mail invitation to participate in the survey was distributed to all UCL staff and students (approximately 27,000) in November 2006, and 1,818 completions were received, an effective response rate of at least 6.7 per cent. Statistical analyses were carried out on the data using Software Package for Social Sciences (SPSS). Findings - The survey findings point to various ways in which user uptake and acceptance of e-books may be encouraged. Book discovery behaviour, a key issue for publishers and librarians in both print and electronic environments, emerges as a critical focus for service delivery and enhancement. Originality/value - The survey is part of an action research project, CIBER's SuperBook, that will further investigate the issues raised in this initial benchmarking survey using deep log analysis and qualitative methods. The paper partly fills the gap in the literature on e-books which has mainly focused on usage and not the users.
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Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009)
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- Date
- 23. 2.2009 17:22:41
