-
Janes, J.; Carter, D.; Lagace, A.; McLennen, M.; Ryan, S.; Simcox, S.: ¬The Internet public library handbook (1999)
0.01
0.011433414 = product of:
0.022866828 = sum of:
0.022866828 = product of:
0.045733657 = sum of:
0.045733657 = weight(_text_:m in 1115) [ClassicSimilarity], result of:
0.045733657 = score(doc=1115,freq=4.0), product of:
0.098018035 = queryWeight, product of:
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.039389215 = queryNorm
0.46658412 = fieldWeight in 1115, product of:
2.0 = tf(freq=4.0), with freq of:
4.0 = termFreq=4.0
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.09375 = fieldNorm(doc=1115)
0.5 = coord(1/2)
0.5 = coord(1/2)
- Type
- m
-
Walker, G.; Janes, J.: Online retrieval : a dialogue of theory and practice (1993)
0.01
0.008084645 = product of:
0.01616929 = sum of:
0.01616929 = product of:
0.03233858 = sum of:
0.03233858 = weight(_text_:m in 704) [ClassicSimilarity], result of:
0.03233858 = score(doc=704,freq=2.0), product of:
0.098018035 = queryWeight, product of:
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.039389215 = queryNorm
0.3299248 = fieldWeight in 704, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.09375 = fieldNorm(doc=704)
0.5 = coord(1/2)
0.5 = coord(1/2)
- Type
- m
-
Walker, G.; Janes, J.: Online retrieval : a dialogue of theory and practice (1999)
0.01
0.008084645 = product of:
0.01616929 = sum of:
0.01616929 = product of:
0.03233858 = sum of:
0.03233858 = weight(_text_:m in 1875) [ClassicSimilarity], result of:
0.03233858 = score(doc=1875,freq=2.0), product of:
0.098018035 = queryWeight, product of:
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.039389215 = queryNorm
0.3299248 = fieldWeight in 1875, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.09375 = fieldNorm(doc=1875)
0.5 = coord(1/2)
0.5 = coord(1/2)
- Type
- m
-
Janes, J.: Introduction to reference work in the digital age. (2003)
0.01
0.006176635 = sum of:
0.0034817536 = product of:
0.024372274 = sum of:
0.024372274 = weight(_text_:visual in 3993) [ClassicSimilarity], result of:
0.024372274 = score(doc=3993,freq=2.0), product of:
0.2084343 = queryWeight, product of:
5.291659 = idf(docFreq=604, maxDocs=44218)
0.039389215 = queryNorm
0.11693025 = fieldWeight in 3993, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
5.291659 = idf(docFreq=604, maxDocs=44218)
0.015625 = fieldNorm(doc=3993)
0.14285715 = coord(1/7)
0.0026948815 = product of:
0.005389763 = sum of:
0.005389763 = weight(_text_:m in 3993) [ClassicSimilarity], result of:
0.005389763 = score(doc=3993,freq=2.0), product of:
0.098018035 = queryWeight, product of:
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.039389215 = queryNorm
0.054987464 = fieldWeight in 3993, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
2.4884486 = idf(docFreq=9980, maxDocs=44218)
0.015625 = fieldNorm(doc=3993)
0.5 = coord(1/2)
- Footnote
- Given that the Web is constantly changing, Janes turns bis focus to the future of digital reference. Topics include changes in reference practice, restructuring resource utilization, and the evolving reference interview. These are crucial dimensions of digital reference practice that require attention. The most intriguing of these is the changing nature of the interaction with the patron. The majority of digital reference takes place without physical, aural, or visual eines to gauge understanding or to sense conclusion of the interaction. While Janes provides some guidelines for both digital reference interviewing and Web forms, he honestly admits that reference interviewing in the technologically mediated environment requires additional study in both the asynchronous and particularly synchronous communication modalities. As previously noted, Janes is as concerned about developing the infrastructure for digital reference, as he is about the service itself. By infrastructure, Janes means not only the technological infrastructure, but also the people and the institution. In discussing the need for institutionalization of digital reference, he discusses (re)training reference staff, staffing models, and institutionalizing the service. The section an institutionalizing the service itself is particularly strong and presents a 10-step planning process for libraries to follow as they consider developing online services. The book ends with some final thoughts and exhortations to the readers. The author, as in the rest of the book, encourages experimentation, innovation, and risk taking. These are not characteristics that are automatically associated with librarians, but these qualities are not alien to readers either. The theme of planning and the value of connecting people with information pervade this chapter. In this closing, Janes subtly tells readers that his guidelines and proposals are just that-there is no magic bullet here. But he does argue that there has been good work done and some models that can be adopted, adapted, and improved (and then hopefully shared with others). In the end, Janes leaves readers with a feeling that there is a place for library reference service in the digital realm. Furthermore, he is convinced that the knowledge and skills of reference librarians are translatable into this arena. By focusing an the institutionalization of digital reference services, Janes is trying to get libraries to better position themselves in the virtual world, beside the commercial services and the plethora of Web-based information competing for the patrons' attention."
- Type
- m
