Search (3 results, page 1 of 1)

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Abstract

Purpose - The purpose of this paper is to examine recent thinking about reference services and library use of virtual reference (VR) software, in order to put into context the value of advanced social networking technologies such as Second Life to libraries and their users. Design/methodology/approach - A brief review of the main developments in the recent history of VR, combined with a comparison of the relevant features in common between generic VR packages and Second Life. Findings - That the key weaknesses of established VR services are also found in Second Life, but that these weaknesses should be readily overcome as technical advances are made and librarians clarify to software providers the type of functionality they require from their services. Research limitations/implications - The need for a higher level of complex authentication functionality, as necessitated when combining digital library subscription services with interactive virtual library environments, is outlined and defined. This is a fertile area for service provider research and development. Practical implications - The practical benefits of VR and Second Life services to libraries will be limited until the authentication issues summarised in this paper are addressed. Originality/value - The paper attempts to enlarge the literature on Second Life by discussing this recent innovation in terms of the broader historical context against which such digital library services have evolved. In particular, it points out the ironic similarity between digital reference environments and declining traditional reference services, which both are disadvantaged by their "distance" from core, authenticated digital library content.

Source

Library review. 57(2008) no.6, S.416-423

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Abstract

Purpose - This paper takes forward strands from "Evaluating the quality of library portals" by the author and places them in the context of different approaches to teaching students about information use. Design/methodology/approach - An opinion piece which examines the impact on user behaviour of traditional mechanical library skills training (such as "library orientation", "bibliographic instruction", or "information skills training" rather than true information literacy-based teaching). The paper points out the similarity in the effects of such teaching to the effects of offering users a more powerful mechanical information retrieval tool (such as a library portal or internet search engine) without effective support on how the information retrieved should be used for significant educational outcomes. Findings - For librarians to be custodians of the highest standards of intelligent information use, they must demonstrate a meaningful, rather than a mechanical understanding and application of information literacy in their everyday practice. Without this, information users will rightly turn to new, non-mediated forms of information use such as internet search engines, which can deal with purely technical challenges of information retrieval superficially well. Both the users and the profession itself will be the poorer as a result. Research limitations/implications - An expression of opinion about the dangers of pedagogically underdeveloped user education on user behaviour. Practical implications - This opinion piece gives some clear and practical insights for the application of information literacy principles to library practice. Originality/value - This piece points out the ironic similarities in the effect of a mechanistic or tool-based approach to user education and unmediated user access to internet search engines or Library portals: above all, a "more is better" approach in the information user, marked by citing too much poorly digested, poorly evaluated data.

Source

Library review. 54(2005) no.7, S.397-402

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Source

Library review. 54(2005) no.9, S.505-507