Search (3 results, page 1 of 1)

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Abstract

Query reformulations can occur multiple times in a session, and queries observed in the same session tend to be related to each other. Due to the interdependent nature of queries in a session, it has been challenging to analyze query reformulation data while controlling for possible dependencies among queries. This study proposes a multilevel modeling approach in an attempt to analyze the effects of contextual factors and system features on types of query reformulation, as well as the relationship between types of query reformulation and search performance within a single research model. The results revealed that system features and users' educational background significantly influence users' query reformulation behaviors. Also, types of query reformulation had a significant impact on search performance. The main contribution of this study lies in that it adopted the multilevel modeling method to analyze query reformulation behavior while considering the nested structure of search session data. Multilevel analysis enables us to design an extensible research model to include both session-level and action-level factors, which provides a more extended understanding of the relationships among factors that influence query reformulation behavior and search performance. The multilevel modeling used in this study has practical implications for future query reformulation studies.

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Abstract

This study investigated whether and how different factors in relation to task, user-perceived knowledge, search process, and system affect users' search tactic selection. Thirty-one participants, representing the general public with their own tasks, were recruited for this study. Multiple methods were employed to collect data, including pre-questionnaire, verbal protocols, log analysis, diaries, and post-questionnaires. Statistical analysis revealed that seven factors were significantly associated with tactic selection. These factors consist of work task types, search task types, familiarity with topic, search skills, search session length, search phases, and system types. Moreover, the study also discovered, qualitatively, in what ways these factors influence the selection of search tactics. Based on the findings, the authors discuss practical implications for system design to support users' application of multiple search tactics for each factor.

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Abstract

Both user involvement and system support play important roles in applying search tactics. To apply search tactics in the information retrieval (IR) processes, users make decisions and take actions in the search process, while IR systems assist them by providing different system features. After analyzing 61 participants' information searching diaries and questionnaires we identified various types of user involvement and system support in applying different types of search tactics. Based on quantitative analysis, search tactics were classified into 3 groups: user-dominated, system-dominated, and balanced tactics. We further explored types of user involvement and types of system support in applying search tactics from the 3 groups. The findings show that users and systems play major roles in applying user-dominated and system-dominated tactics, respectively. When applying balanced tactics, users and systems must collaborate closely with each other. In this article, we propose a model that illustrates user involvement and system support as they occur in user-dominated tactics, system-dominated tactics, and balanced tactics. Most important, IR system design implications are discussed to facilitate effective and efficient applications of the 3 groups of search tactics.