Search (4 results, page 1 of 1)

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Abstract

Searchers can face problems finding the information they seek. One reason for this is that they may have difficulty devising queries to express their information needs. In this article, we describe an approach that uses unobtrusive monitoring of interaction to proactively support searchers. The approach chooses terms to better represent information needs by monitoring searcher interaction with different representations of top-ranked documents. Information needs are dynamic and can change as a searcher views information. The approach we propose gathers evidence on potential changes in these needs and uses this evidence to choose new retrieval strategies. We present an evaluation of how well our technique estimates information needs, how well it estimates changes in these needs and the appropriateness of the interface support it offers. The results are presented and the avenues for future research identified.

Source

Information processing and management. 42(2006) no.1, S.166-190

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Abstract

In this article, we investigate the criteria used by online searchers when assessing the relevance of Web pages for information-seeking tasks. Twenty-four participants were given three tasks each, and they indicated the Features of Web pages that they used when deciding about the usefulness of the pages in relation to the tasks. These tasks were presented within the context of a simulated work-task situation. We investigated the relative utility of features identified by participants (Web page content, structure, and quality) and how the importance of these features is affected by the type of information-seeking task performed and the stage of the search. The results of this study provide a set of criteria used by searchers to decide about the utility of Web pages for different types of tasks. Such criteria can have implications for the design of systems that use or recommend Web pages.

Source

Journal of the American Society for Information Science and Technology. 56(2005) no.4, S.327-344

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Abstract

Web searchers typically fall to view search results beyond the first page nor fully examine those results presented to them. In this article we describe an approach that encourages a deeper examination of the contents of the document set retrieved in response to a searcher's query. The approach shifts the focus of perusal and interaction away from potentially uninformative document surrogates (such as titles, sentence fragments, and URLs) to actual document content, and uses this content to drive the information seeking process. Current search interfaces assume searchers examine results document-by-document. In contrast our approach extracts, ranks, and presents the contents of the top-ranked document set. We use query-relevant topranking sentences extracted from the top documents at retrieval time as fine-grained representations of topranked document content and, when combined in a ranked list, an overview of these documents. The interaction of the searcher provides implicit evidence that is used to reorder the sentences where appropriate. We evaluate our approach in three separate user studies, each applying these sentences in a different way. The findings of these studies show that top-ranking sentences can facilitate effective information access.

Source

Journal of the American Society for Information Science and Technology. 56(2005) no.10, S.1113-1125

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Source

Information processing and management. 39(2003) no.5, S.689-706