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Abstract

In the article, the author aims to clarify some of the issues surrounding the discussion regarding the usefulness of a substantive classification theory in information science (IS) by means of a broad perspective. By utilizing a concrete example from the High Accuracy Retrieval from Documents (HARD) track of a Text REtrieval Conference (TREC), the author suggests that the bag of words approach to information retrieval (IR) and techniques such as relevance feedback have significant limitations in expressing and resolving complex user information needs. He argues that a comprehensive analysis of information needs involves explicating often-implicit assumptions made by the authors of scholarly documents, as well as everyday texts such as news articles. He also argues that progress in IS can be furthered by developing general theories that are applicable to multiple domains. The concrete example of application of the domain-analytic approach to subject analysis in IS to the aesthetic evaluation of works of information arts is used to support this argument.

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Abstract

Information Science (IS) is commonly said to study collection, classification, storage, retrieval, and use of information. However, there is no consensus on what information is. This article examines some of the formal models of information and informational processes, namely, Situation Theory and Shannon's Information Theory, in terms of their suitability for providing a useful framework for studying information in IS. It is argued that formal models of information are concerned with mainly ontological aspects of information, whereas IS, because of its evaluative role with respect to semantic content, needs an epistemological conception of information. It is argued from this perspective that concepts of epistemological/aesthetic/ethical information are plausible, and that information science needs to rise to the challenge of studying many different conceptions of information embedded in different contexts. This goal requires exploration of a wide variety of tools from philosophy and logic.