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Katzmayr, M.: Kundenorientierung in Bibliotheken? : Eine kritische Annäherung an die Frage des Umgangs mit Benutzerinnen (2005) 0.01

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Katzmayr, M.; Putz, M.: Quellenproblematik im Internet : Identität, Aktualität und inhaltliche Qualität von Webressourcen (2006) 0.01

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