Search (2 results, page 1 of 1)

  • × author_ss:"Lagace, N."
  • × theme_ss:"Informationsdienstleistungen"
  • × theme_ss:"Internet"
  1. Lagace, N.; McClennen, M.: Managing an Internet-based distributed reference service (1998) 0.01 
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    Abstract
    The Internet Public Library (IPL), hosted by the University of Michigan School of Information, is an entirely virtual operation located on the Web with a mission to provide library services to the global Internet community. Describes the work of the IPL Reference Center which provides interactive reference services through a Web server and e-mail. Outlines how reference questions are handled by voluteer librarians and library students, discusses the characteristics of an e-mail reference service, and explains how the IPL's specially developed software system (QRC) works
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    a
  2. Lagace, N.: ¬The Internet Public Library's 'Ask a question worldwide reference service' (1998) 0.00 
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    Footnote
    Revision of a paper presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
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