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Lenk, K.: Tendenzen der Informationsstrukturen (1990)
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Lenk, K.: Tendenzen der Informationsstrukturen (1990)
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Lenk, K.: Servicebündelung in der Kommunalverwaltung durch 'Bürgerbüros' (1992)
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Lenk, K.; Irps, R.: Mehr Dienstleistungsqualität im ländlichen Raum durch BürgerBüros (1993)
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