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Li, J.; Zhang, P.; Cao, J.: External concept support for group support systems through Web mining (2009) 0.01
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Abstract

External information plays an important role in group decision-making processes, yet research about external information support for Group Support Systems (GSS) has been lacking. In this study, we propose an approach to build a concept space to provide external concept support for GSS users. Built on a Web mining algorithm, the approach can mine a concept space from the Web and retrieve related concepts from the concept space based on users' comments in a real-time manner. We conduct two experiments to evaluate the quality of the proposed approach and the effectiveness of the external concept support provided by this approach. The experiment results indicate that the concept space mined from the Web contained qualified concepts to stimulate divergent thinking. The results also demonstrate that external concept support in GSS greatly enhanced group productivity for idea generation tasks.
Li, J.; Zhang, P.; Song, D.; Wu, Y.: Understanding an enriched multidimensional user relevance model by analyzing query logs (2017) 0.00
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Abstract

Modeling multidimensional relevance in information retrieval (IR) has attracted much attention in recent years. However, most existing studies are conducted through relatively small-scale user studies, which may not reflect a real-world and natural search scenario. In this article, we propose to study the multidimensional user relevance model (MURM) on large scale query logs, which record users' various search behaviors (e.g., query reformulations, clicks and dwelling time, etc.) in natural search settings. We advance an existing MURM model (including five dimensions: topicality, novelty, reliability, understandability, and scope) by providing two additional dimensions, that is, interest and habit. The two new dimensions represent personalized relevance judgment on retrieved documents. Further, for each dimension in the enriched MURM model, a set of computable features are formulated. By conducting extensive document ranking experiments on Bing's query logs and TREC session Track data, we systematically investigated the impact of each dimension on retrieval performance and gained a series of insightful findings which may bring benefits for the design of future IR systems.

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