Search (2 results, page 1 of 1)

  • × author_ss:"Lorenzen, M."
  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[1990 TO 2000}
  1. Lorenzen, M.: Using the Internet for reference service (1995) 0.00 
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    Abstract
    Provides 5 tips for using the Internet in reference work: use the rsources that are physically present in the library first as they will probably be faster to find there than on the Internet; use collection development skills to assess Internet resources before they are actually consulted in a reference transaction; use Veronica to search the Internet when there is no clear starting point; keep in mind that the Internet is heavily used and that it may not be possible to connect to an Internet site; and use Internet discussion groups for librarians to post reference questions
    Type
    a
  2. Lorenzen, M.: Management by wandering around : reference rovering and quality reference service (1998) 0.00 
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    Abstract
    Reference rovering is a method for eliminating the barrier of the reference desk which is between the librarian and the user. This concept closely parallels the business concept of 'management by wandering around' (MBWA). Looks at the literature examining the history and techniques of both MBWA and reference rovering. Explores the techniques for how to conduct reference rovering. Examines both the advantages and disadvantages of reference rovering
    Type
    a