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Lynch, C.A.: Response time measurement and performance analysis in public access information retrieval systems (1988)
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Lynch, C.A.: ¬The use of heuristics in user interfaces for online information retrieval systems (1987)
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Brandriff, R.K.; Lynch, C.A.: ¬The evolution of the user interface in the MELVYL online catalog: 1980-1985 (1985)
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