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Abstract

Builds on an earlier study that found the MARC AMC format confusing to users. To decide whether this stemmed from a lack of knowledge among users, or from the records, a study surveyed 2 groups, only 1 of which was familiar with USMARC. The results showed the level of user knowledge to be an issue, but only on some questions. On others, the problem stemmed from the record. The impliation are that for distant retrieval to work, MARC AMC information must become more standardized and user education, including the use of help screens, must be tailored to the problems of distant retrievers