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Manley, W.: ¬The fine art of reference librarianship (1996) 0.00

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Abstract: The reference librarian plays a key role in bringing together a diversity of people with a diversity of information resources. Discusses the difficulty in the reference interview of determining the precise nature of the patron's information needs. Provides a commentary and listing of the sort of questions that might be asked by the patron

Manley, W.; Lee, R.: ¬The truth about reference librarians (1996) 0.00

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Footnote: Rez. in: Library review. 46(1997) nos.3/4, S.294-295 (B. Duckett)

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