Ding, W.; Marchionini, G.: ¬A comparative study of Web search service performance (1996)
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- Abstract
- Investigates the current state of search services conducted by comparing 3 popular WWW based search services: InfoSeek, Lycos and OpenText. A taxonomy of service features was first created to do a descriptive comparison. A set of 5 questions were used to conduct searches with the 3 services. Each service offered some advantage for specific queries although Lycos and OpenText showed better results for the different precision metrics used in this limited study. There was a low result overlap among the 3 services. None of the services provide good output control for users. Makes recommendations for improvements in display, indexing and updating
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