May, A.D.: Automatic classification of e-mail messages by message type (1997)
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- Abstract
- This article describes a system that automatically classifies e-mail messages in the HUMANIST electronic discussion group into one of 4 classes: questions, responses, announcement or administartive. A total of 1.372 messages were analyzed. The automatic classification of a message was based on string matching between a message text and predefined string sets for each of the massage types. The system's automated ability to accurately classify a message was compared against manually assigned codes. The Cohen's Kappa of .55 suggested that there was a statistical agreement between the automatic and manually assigned codes