Lagace, N.; McClennen, M.: Managing an Internet-based distributed reference service (1998)
0.00
0.0033329446 = product of:
0.033329446 = sum of:
0.033329446 = weight(_text_:web in 6572) [ClassicSimilarity], result of:
0.033329446 = score(doc=6572,freq=4.0), product of:
0.0933738 = queryWeight, product of:
3.2635105 = idf(docFreq=4597, maxDocs=44218)
0.028611459 = queryNorm
0.35694647 = fieldWeight in 6572, product of:
2.0 = tf(freq=4.0), with freq of:
4.0 = termFreq=4.0
3.2635105 = idf(docFreq=4597, maxDocs=44218)
0.0546875 = fieldNorm(doc=6572)
0.1 = coord(1/10)
- Abstract
- The Internet Public Library (IPL), hosted by the University of Michigan School of Information, is an entirely virtual operation located on the Web with a mission to provide library services to the global Internet community. Describes the work of the IPL Reference Center which provides interactive reference services through a Web server and e-mail. Outlines how reference questions are handled by voluteer librarians and library students, discusses the characteristics of an e-mail reference service, and explains how the IPL's specially developed software system (QRC) works
