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Hernon, P.; McClure, C.R.: Quality of data issues in unobtrusive testing of library reference service : recommendations and strategies (1987)
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- Library and information science research. 9(1987), S.77-93
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Hernon, P.; McClure, C.R.: Library reference service : an unrecognized crisis - a symposium (1987)
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Hernon, P.; McClure, C.R.: Unobtrusive reference testing : the 55 percent rule (1986)
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- Library journal. 111(1986) no.7, S.37-41
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McClure, C.R.: User-based data collection techniques and strategies for evaluating networked information services (1994)
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- Library trends. 42(1994) no.4, S.591-607
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McClure, C.R.; Babcock, W.C.; Nelson, K.A.; Polly, J.; Kankus, S.R.: Connecting rural public libraries to the Internet : project GAIN - Global Access Information Network (1994)
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Bertot, J.C..; McClure, C.R.: Outcomes assessment in the networked environment : research questions, issues, considerations, and moving forward (2003)
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- Library trends. 51(2003) no.4, S.590-613