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Bertot, J.C.; McClure, C.R.: Developing assessment techniques for statewide electronic networks (1996)
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- Abstract
- Reports on a study assessing statewide electronic network initiatives using the Maryland Sailor network as a case study. Aims to develop assessment techniques and indicators for the evaluation of statewide electronic networks. Defines key components of the statewide networked environment. Develops and operationalizes performance measures for networked information technologies and services provided through statewide networks. Explores several methods of evaluating statewide electronic networks. Identifies and discusses key issues and preliminary findings that affect the successful evaluation of statewide networked services
- Date
- 7.11.1998 20:27:22
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Bertot, J.C..; McClure, C.R.: Outcomes assessment in the networked environment : research questions, issues, considerations, and moving forward (2003)
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- Abstract
- This article identifies a number of research topics related broadly to outcomes assessment in a networked environment and discusses issues affecting these research topics. It also proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies a number of factors in the networked environment that affect outcomes and other assessment methods. The article suggests that outcomes assessment has the potential to complement other assessment techniques to better assist libraries and related information organizations enhance their decisions in the provision of information services and resources. Given the increased rate at which libraries are using the networked environment to provide services and resources, however, much work remains before most libraries can implement outcomes assessment efforts successfully.
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McClure, C.R.: User-based data collection techniques and strategies for evaluating networked information services (1994)
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- Abstract
- The rapid development of networked information resources and services has not been matched with ongoing assessment of how well these resources and services meet user needs. Stresses the importance of developing and implementing a range of user based evaluation techniques as a means of assessing the usefulness of the services, and planning for future services. Describes a number of user based data collection techniques appropriate for evaluations within the networked environment. Concludes with specific suggestions for enhancing the overall effectiveness of such evaluations
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Bertot, J.C.; McClure, C.R.: Impacts of public access to the Internet through Pennsylvania public libraries (1997)
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- Abstract
- Reports results of an evaluation of the Online at PA Libraries project (Autumn 1996 to Autumn 1997), funded by Bell Atlantic and administered by the Pennsylvania Dept. of Education's Office of Commonwealth Libraries and the Schuylkill Intermediate Unit, which has had a significant impact on the provision of Internet based information services and resources to Pennsylvania public library users. 4 surveys were conducted: a survey to assess the participating libraries' expectations concerning the project; a user survey to determine user satisfaction, demographic and overall project and Internet assessment; and 2 training evaluation surveys conducted at the start and at the follow up stage of the project. The project has provided a statewide demonstration of what can be done to improve quickly and significantly the statewide public library services; to connect public libraries to the Internet and provide a range of new services and resources to their communities; and to 'junpstart' libraries, librarians and citizens into the global networked society
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Ormes, S.; McClure, C.R.: ¬A comparison of public library Internet connectivity in the USA and UK (1996)
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- Abstract
- Reports results of a questionnaire survey of 1996 Internet and WWW activity in UK public libraries, undertaken by the UK Office for Library and Information Networking (UKOLN) on behalt of the Library and Information Commission, and compares the results with a similar survey of public libraries in the USA. The range of issues investigated include: number of libraries connected to the Internet; how the libraries are connected; availability of public access. Concludes that the UK id generally far behind the USA in the development of Internet services and levels of connectivity. The 1996 results for the UK are similar to those obtained in the 1994 USA survey. There is a high reliance on dial up as a connection methos, limited amounts of public access and general low connectivity. However, a noticeable amount of enthudiasm about the Internet was observed in the respondents and a great deal of planning was taking place. In addition, the higher level of public libraries Internet involvement in the USA did not always indicate that high levels of Internet services are being offered to the public. Lists recommended levels of Internet services that should be considered
