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author_ss:"Miller, W."
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language_ss:"e"
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theme_ss:"Informationsdienstleistungen"
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year_i:[1980 TO 1990}
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- author's%3a%22Livingstone%2c S.%22 2
- authors%3a%22Livingstone%2c S.%22 2
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Miller, W.: What's wrong with reference : coping with success and failure at the reference desk (1984)
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- Source
- American libraries. 15(1984) S.303-306,321-322
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Miller, W.; Gratch, B.: Making connections : computerized reference services and people (1989)
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- Source
- Library trends. 37(1989), S.387-401