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- object's%3a%22Knaurs lexikon von a-z%22 2
- object's%3a%22Knaurs lexicon von a-z%22 2
- objects%3a%22Knaurs lexikon von a-z%22 2
- object's%3a%22Knaurs lexikons von a-z%22 2
- objects%3a%22Knaurs lexicon von a-z%22 2
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Miller, W.: What's wrong with reference : coping with success and failure at the reference desk (1984)
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Miller, W.; Gratch, B.: Making connections : computerized reference services and people (1989)
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