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- author's%3a%22Rockwell%2c G.M.%22 2
- authors%3a%22Rockwell%2c G.M.%22 2
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Murfin, M.E.; Gugelchuk, G.M.: Development and testing of a reference transaction assessment instrument (1987)
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Stalker, J.C.; Murfin, M.E.: Quality reference service : a preliminray case study (1996)
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- Source
- Journal of academic librarianship. 22(1996) no.6, S.423-429