Mutch, A.: Information: a critical realist approach (1999)
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- Abstract
- This paper starts from a paradox. One aspect of this paradox is the way in which information is seen to play an almost magical role in transforming societies, organisations and workplaces. Visions are expressed in often apocalyptic terms ofthe utopia or dystopia which is to appear. The other aspect is the way in which individuals and organisations struggle to make sense of, or even cope with, the information they currently have. This emerges in headlines about 'information overload' and expresses itself in the 'productivity paradox'. This latter is the stubborn refusal of white collar productivity to rise, despite massive investments in information technology. This second paradox is a useful introduction to the way in which it is so difficult to disentangle IT from information. Indeed, many treatments which promise to be about information are on a close reading about technology exploitation. Now, no serious treatment of information or IT can fail to take account of the inter-relationship and interdependence between the two, but there is a need to treat them as analytically distinct categories in order to examine such relationships.
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