Search (2 results, page 1 of 1)

  • × author_ss:"Nahl, D."
  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[1990 TO 2000}
  1. Nahl, D.: Creating user-centered instructions for novice end-users (1999) 0.01 
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    Abstract
    In response to the proliferation of information retrieval systems in academic libraries since the early 1980s, librarians have created many written search aids designed to help users learn how to search database systems. Written instructional material continues to increase in quantity and in importance with the rise of remote users and the advent of asynchronous distance learning. Since many users will have only written instructions to consult, it is crucial to determine the effectiveness of these materials. How useful are these instructions? Do people consult them? Do they help users make progress in their searches? There is a small but useful body of research on the effectiveness of both print and online search aids. This research points to the need to test materials on user groups. The findings from studies of novices using written instructions identify specific guidelines for creating effective materials.
  2. Nahl, D.: Information counseling inventory of affective and cognitive reactions while learning the Internet (1997) 0.00 
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    Abstract
    Library professionals in the informatio age are called upon to provide user firendly information environments. To accomplish this, more detailed knowledge is needed about the information behaviour of users. The concept of 'information counselling' reflects this new orientation and involves instruction activities such as: orienting, advising, and reassuring novice learners. The taxonomic approach tranforms self witnessing reports into classified segments of information behaviours at 3 levels of internalization and in 3 behavioural domains, including: affective, cognitive, and sensorimotor behaviour. Reference librarians and instructors are invited to contribute to the taxonomy and make use of it in planning an designing programmes and facilities