Nicholas, D.; Martin, H.: Assessing information needs : a case study of journalists (1997)
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- Abstract
- Outlines a structure for analysing information needs. The purpose of the structure is to enable data on users to be collected in a systematic and routine manner. The form of analysis is demonstrated through a consideration of the information needs of newspaper journalists. Aspects of information need considered are: subject, nature, function, viewpoint, authority, quantity, quality, place of origin, speed of delivery, and processing/packaging. Considers the barriers to meeting information needs and training, time, resources, access and information overload. Also assesses the library's role in meeting information needs